Safety

Building CALL A JACK with safety and trust in mind.

Trust and safety are central to CALL A JACK. These are the areas we design around to help keep customers and providers secure.

Identity verification

Confirming who is using CALL A JACK to help build a trusted community.

Provider eligibility

Eligibility checks that help ensure the right people offer each service.

Secure communication

Ways for customers and providers to communicate safely.

Privacy

Clear controls over personal data and location sharing.

Payments

Secure handling of payments between customers and providers.

Ratings and reviews

Honest feedback that helps everyone choose with confidence.

Reporting concerns

Simple, clear ways to report issues and raise concerns.

Prohibited services

Clear guidance on services that are not permitted on CALL A JACK.

Age-restricted services

Safeguards designed around age-restricted services.

A relaxed customer at home while a local professional works in the background

CALL A JACK is committed to building a safe, trusted community for customers and providers alike.