Simple, transparent fees.
Free to join. Free to stay. CALL A JACK only charges a small platform fee when a paid job goes ahead — we only earn when you earn.
- No subscription — £0
- No monthly fees — £0
- No lead fees — £0
- No sign-up fee — £0
Customers
Customer Platform Fee
7.5%minimum £2.00
per paid booking, added to the agreed service price and shown before you pay.
Providers
Provider Platform Fee
5%minimum £1.50
per completed paid job, deducted from the agreed service price and shown before you accept.
How minimum fees work
Each fee is the percentage or the minimum, whichever is higher. The customer fee is 7.5% or £2.00 — so the minimum applies to bookings under £26.67. The provider fee is 5% or £1.50 — so the minimum applies to jobs under £30.00. On smaller jobs this means the fee is a higher share of the price.
Worked examples
Swipe the table sideways to see all columns →
| Agreed service price | Customer fee | Customer pays | Provider fee | Provider receives | Platform revenue* |
|---|---|---|---|---|---|
| £10.00 | £2.00 (minimum) | £12.00 | £1.50 (minimum) | £8.50 | £3.50 |
| £20.00 | £2.00 (minimum) | £22.00 | £1.50 (minimum) | £18.50 | £3.50 |
| £40.00 | £3.00 (7.5%) | £43.00 | £2.00 (5%) | £38.00 | £5.00 |
| £100.00 | £7.50 (7.5%) | £107.50 | £5.00 (5%) | £95.00 | £12.50 |
*Platform revenue = customer fee + provider fee, before payment-processing costs. Refunds, cancellations and disputes are handled under our Terms.
Shown before you commit
Customers see the service price, Customer Platform Fee and total before paying. Providers see the Provider Platform Fee and their estimated earnings before accepting a job. Every payment comes with a receipt or earnings statement.
VAT
CALL A JACK is operated by Halorex Technologies Limited, which is not currently VAT registered, so no VAT is charged on CALL A JACK fees. Providers are responsible for their own VAT status.